1. About this policy
This Privacy Policy describes how Banyx Capital LLC (“Banyx Capital”, “we”) collects, uses, shares and protects personal information of prospective and current clients (the “Client”, “you”) of its over-the-counter digital asset brokerage services (the “Services”). It applies wherever you interact with us - the client portal, onboarding flow, email, telephone, trade tickets and compliance correspondence. It should be read together with our Terms of Service.
2. Personal information we collect
2.1 Identity & verification data
Through Persona Identities, Inc. (“Persona”), our KYC/KYB partner, and through onboarding forms we collect: full legal name, date of birth, residential and registered addresses, nationality, a copy of a government-issued photo identification, a liveness capture, and - for legal entities - beneficial ownership structure, certificate of incorporation, proof of registered address and tax identification numbers.
2.2 Contact & relationship data
Email address, telephone number(s) with country code, assigned broker, client segment, onboarding date, referral source, and any notes exchanged during support or compliance conversations.
2.3 Settlement data
Approved whitelisted cryptocurrency wallet addresses (including blockchain screening results from Chainalysis or equivalent), approved bank account metadata (holder name, account type, last four digits only), preferred settlement direction and trading limits. Banyx Capital does not store full account numbers, SWIFT credentials, or wallet private keys.
2.4 Transaction data
For each negotiated trade: asset pair, direction, notional value, quoted spread, fees charged, liquidity venue, execution timestamp, blockchain transaction identifier, wire reference and settlement status. We maintain this record for the period required by U.S. BSA recordkeeping rules and comparable foreign regimes (generally five years after closure).
2.5 Risk & compliance data
Risk rating and supporting basis, results of sanctions and politically-exposed-person screening, adverse media findings, enhanced due diligence findings, source-of-funds and source-of-wealth documentation, periodic review outcomes, and any compliance holds.
2.6 Technical data
When you use the client portal we automatically log session identifiers, IP address, user agent, portal access timestamps, and cryptographically-hashed authentication credentials. We do not operate third-party advertising cookies or cross-site tracking on the portal.
3. How we use personal information
- Onboarding & identity verification - to determine eligibility, verify your identity, and screen for sanctions, PEP and adverse media exposure.
- Transaction execution & settlement - to quote, execute, confirm and settle trades, and to route funds to and from your approved wallets and bank accounts.
- Regulatory compliance - to comply with anti-money-laundering, counter-terrorist-financing, tax reporting and recordkeeping obligations, including the filing of Suspicious Activity Reports where required by law.
- Client servicing - to respond to inquiries, issue statements, produce trade confirmations and tax documents, and to personalize portal content to your account.
- Risk management - to monitor for fraud, credit risk, concentration risk, and operational risk across our book.
- Service improvement - to diagnose errors, improve performance, and design new products. We do not build advertising profiles.
4. Legal bases (EEA / UK Clients)
Where the General Data Protection Regulation or the UK GDPR applies to our processing, we rely on the following lawful bases: (a) performance of a contract (onboarding, execution, settlement, servicing); (b) compliance with a legal obligation (KYC/AML, sanctions screening, tax reporting, recordkeeping); (c) our legitimate interests (fraud prevention, risk management, information security, product improvement); and (d) your consent, where collected separately (for example, for optional marketing communications).
5. How we share personal information
5.1 Service providers
We share personal information with vetted service providers that act on our behalf under written data protection terms, including: Persona (identity verification), HubSpot, Inc. (client relationship management and portal data storage), Chainalysis (blockchain analytics), banking and liquidity partners, and professional advisers (legal, audit, tax).
5.2 Authorities & law enforcement
We may disclose personal information when required to comply with a subpoena, court order, regulatory inquiry, sanctions obligation, or other lawful process, or when we reasonably believe disclosure is necessary to prevent fraud, money laundering or imminent harm.
5.3 Corporate transactions
If Banyx Capital is involved in a merger, acquisition, financing, restructuring or sale of assets, personal information may be transferred as part of that transaction, subject to equivalent protections.
5.4 We do not sell personal information
Banyx Capital does not sell personal information to third parties and does not share it with third parties for their own marketing purposes.
6. International transfers
The Services are operated from the United States. Where we transfer personal information out of the EEA, the UK or Switzerland to a country that is not the subject of an adequacy decision, we rely on the European Commission's Standard Contractual Clauses (together with the UK International Data Transfer Addendum where applicable) and implement supplementary technical measures including encryption in transit and at rest.
7. Retention
We retain personal information for as long as your account is active and for the additional period required by applicable law. In particular:
- KYC / KYB records, trade confirmations, and supporting compliance documentation: five (5) years after the end of the client relationship, in line with U.S. BSA recordkeeping rules.
- Tax reporting records: until the end of the applicable statute of limitations (generally seven (7) years in the U.S.).
- Portal access logs: eighteen (18) months from the date of access.
- Marketing preferences: until you withdraw consent.
After the applicable retention period, personal information is securely deleted or irreversibly anonymized.
8. Security
We implement technical and organizational safeguards designed to protect personal information, including: TLS 1.2+ in transit, AES-256 at rest for portal data, encrypted session cookies authenticated with HMAC-SHA256, bcrypt password hashing, role-based access controls for employees, least-privilege HubSpot permissions, mandatory multi-factor authentication for all staff, quarterly access reviews, and third-party penetration testing.
9. Your rights
Depending on your jurisdiction you may have the following rights with respect to your personal information:
- Access - request a copy of the personal information we hold about you.
- Correction - ask us to correct inaccurate or incomplete information.
- Deletion - request deletion where the information is no longer necessary for the purposes for which it was collected, subject to our regulatory recordkeeping obligations.
- Restriction / objection - ask us to restrict processing or object to processing based on legitimate interests.
- Portability - request a copy of your information in a structured, commonly used format.
- Withdrawal of consent - where processing is based on consent, you may withdraw it at any time.
- Complaint - lodge a complaint with your local data protection authority (for EEA residents) or the Information Commissioner's Office (for UK residents).
To exercise these rights, email privacy@banyxcapital.com. We will respond within thirty (30) days, or inform you if we need an extension permitted by law.
10. U.S. state privacy rights (CCPA / CPRA, VCDPA, CPA and similar)
Residents of California, Virginia, Colorado, Connecticut, Utah and other U.S. states with comprehensive privacy laws have additional rights, including the right to know what categories of personal information are collected, the right to opt out of profiling used for significant decisions, and the right to non-discrimination for exercising these rights. Banyx Capital does not sell or share personal information for targeted advertising as those terms are defined by those laws.
11. Children
The Services are directed at institutional and accredited individual investors. We do not knowingly collect personal information from persons under the age of eighteen. If you believe we may have collected such information, contact privacy@banyxcapital.com and we will delete it.
12. Automated decision-making
Banyx Capital uses automated tooling (including Persona's decisioning engine and Chainalysis risk scoring) to flag high-risk identities, wallets and transactions. These outputs inform - but do not solely determine - onboarding, settlement and ongoing monitoring decisions. All material decisions (including account closure, compliance hold, and Suspicious Activity Report filings) are reviewed by trained compliance staff. You have the right to request human review of, and to contest, any such decision that significantly affects you.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices or in applicable law. Material changes will be notified to you by email and posted to the client portal no fewer than thirty (30) days before they take effect.
14. Contact
Banyx Capital's Data Protection Officer can be reached at privacy@banyxcapital.com or by post at Banyx Capital LLC, Attn: Privacy, 1 State Street Plaza, New York, NY 10004, United States.
